At Berkshire Communities, we want your living experience to exceed your every expectation, so we developed the Berkshire Perks program. The Berkshire Perks program is all about making your life just a little bit easier. Whether it’s a painting your home to match your tastes and décor, offering ways to save money, or providing expedient and professional service -- we’ve got you covered.
Our Berkshire Perks program includes great benefits like:
- Flexible Security Deposit Options
- Custom Color Palettes
- Renter’s Insurance Program Option
- Green Living Practices
- Resident Discount Program
- Satisfaction Guarantee
- Maintenance Guarantee
The Berkshire Perks package was designed around what is most important to our residents – a great home, great service, worry-free maintenance, and enjoying your community.
At Berkshire, living green is a way of life. We have worked together with our residents to cultivate a standard of living that promotes recycling and a paperless environment, saves water and conserves energy.
24/7 Maintenance Hotline
Should you ever have a service request, our Maintenance Hotline is available 24 hours a day / 7 days a week.
We are so confident in our people and the quality of our apartment homes, that we are pleased to offer all new residents a 30-Day Satisfaction Guarantee. If you are not satisfied with your apartment home during the first 30 days of residency, you may terminate your lease without penalty, it's that simple.
- Just give a written notice and reason you are not satisfied, return your keys and vacate the home in the first 30 days.
- Fulfill all move out obligations in the lease agreement.
- Rent and pet rent will be prorated for the days the apartment is occupied.
- The security deposit, pet deposit, and pet fees will be refunded (less damages or rent owed).
- Resident will pay back any applicable rent concessions to the community.
After the first 30 days of your residency, you are obligated to the terms of your lease.
At Berkshire Communities, your satisfaction is important to us. We make every effort to make sure that your living experience is seamless, but when situations do arise we have got you covered.
Berkshire Communities has one of the best maintenance coverage policies in the industry. Our guarantee is that all routine maintenance service requests will receive a response within 2 business days, Monday-Friday, during normal business hours.
And, for each day that your service request goes without a response, you will be given a rent credit, beginning the day after you have notified us in writing that you have not received a response to your request.
Our goal is to provide you with the best living experience possible. Should you have a maintenance need arise, please visit your property webpage to access the resident portal or contact us via phone. 24 hours a day, 7 days a week.